Effective date: 13 February 2024
At HemoAge, offered by D3V B.V. ("we", "us" or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using HemoAge, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our services.
We collect information you provide directly to us when you register an account, update your profile, use our services, or communicate with us. This may include your full name, email address, password, birthdate, and biomarker data.
Your information is used to provide and improve our services, communicate with you, analyze use of our services, and prevent fraudulent use. We may also use your information to provide personalized health recommendations based on the biomarker data you provide.
We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights. We may share anonymized or aggregated data with research partners, but this data will not personally identify you. Additionally, we may share your information with partner labs to perform tests or services that you have requested. By using our payment processing services, you consent to Stripe's Terms of Service and Privacy Policy as your information may be shared with Stripe for payment processing purposes.
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
You have the right to access, correct, or delete your personal information stored with us. You can do this by logging into your account or contacting us.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please Contact Us.